Wendy's

Reviews

• stevi grisham

  Mar, 08 2018
  ★ ☆ ☆ ☆ ☆
  Laura was rude before we could even order our food. She started out by saying "we're short staffed! You're gonna have to wait a minute." Then after item ordered she snapped "that it?" Before I could complete my sentences to inform her of my choices, she cut me off to say "drink?!"... "size?!"..."sauce?!" Because I was interrupted, I asked if she had heard the request for a cheese and bacon baked potato (which was undercooked and had minimal toppings) at which time she yelled "yeah! I got it!"
  At the window, she was visibly upset slamming the handles down on the Frosty and drink machines as she angrily prepared our order. She could be heard greeting each guest equally or even more rude than she was to us. I even heard a few "Jesus Christ"s under her breath. After she practically slung our food out of the window and snatched the signed receipt from my husband's hand, I calmly informed her that we were missing 2 drinks (Cokes). She sighed and said "what drinks?!" I told her what was missing and she made 2 incorrect ones. (Frostys) I told her that these were not what I ordered and told her again what the missing drinks were. She repeated it back to me wrong and I told her again. She made the right ones, slammed the lids on and gave me the drinks with a "There!"
  I understand that everyone has bad days, but I in no way contributed to that for Laura nor did any of the other patrons being scolded through the speaker in the drive thru. I certainly do not appreciate being treated this way.
  I want to add that I come to this Wendys frequently. It's convenient, clean, and I usually have no issues with the service or the food.

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